Frequently Asked Questions

Have a question?

Is parking free at Dalton Park?

Yes! It is always free to park at Dalton Park whether you are visiting the outlet centre, restaurants or cinema.

There are 1500 free car parking spaces available.

There is a dedicated drop off point and coach park with room for 7 coaches.


What is your returns policy?

Purchasing items in an Outlet does not affect your consumer rights. If you find your goods to be faulty or you were not made aware of any faults then you are entitled to your money back. We suggest that you check with the store that you have purchased from as to their own returns policy. Some stores may not accept returns and only exchange.

Where can I get further information on the stores?

Each store at Dalton Park has its own individual page which you can access by visiting our stores page. You will find a telephone number and unit number for the respective store on their dedicated page so that you can contact them directly with any queries.

Where can I get a map of the centre?

If you want to see the whole of Dalton Park online then please take a look at our online map. You will be able to locate the stores you want to see upon your visit and can also download a copy of the map that you can carry around with you during your shopping.

Where do I find information on special opening times at Christmas and Easter?

We open our doors at Dalton Park every day except Christmas Day.

To find out our Opening Hours during Christmas and Easter visit our Opening Times page 4 weeks before they occur.

When is late night shopping?

The outlet centre is open until 7pm Monday to Saturday.

Do you allow dogs on site?

Only guide dogs, hearing dogs and assistance dog are permitted at the Outlet. However there are 55 acres of parkland that dogs love to explore.

Can I shop online?

Because we are continuously receiving new stock at Dalton Park it means that we only have limited supplies available. Everything goes so quickly that there would be very little left to sell online and after visiting we’re sure you will agree that Dalton Park offers a unique shopping environment best experienced in person.

What does RRP stand for?

RRP stands for Recommended Retail Price. Manufacturers specify this price when they make items available for sale.

What is outlet shopping?

Outlet shopping was first conceived in the USA and has become increasingly popular in many other parts of the world. An outlet is identified as being a series of mall-like developments that sit within a faux street, square or quay-side. They usually also feature car parking facilities and various leisure areas.

Within each Outlet store you will commonly find previous season’s stock, end-of-line items, cancelled orders, quality seconds, discontinued products and returned merchandise. Most products are sold at lower than high street prices with discounts usually between 30-80%.