Join one of our teams

Key parts of the role:

• Deliver the highest level of customer service through team work and living our brand values
• Offer an exceptional 1-2-1 customer service and ensure the customer comes first
• Support Store Management team in achieving individual and store sales targets
• Assist with deliveries and organization of stock room
• Be a brand ambassador

Our ideal candidate:

• Passionate about the brand and living our values
• Consumer focused and ability to offer great customer service
• Ideally previous retail experience
• Previous tailoring experience would also be desirable
• Confident in selling our products, approaching and supporting customers

As part of LS&Co. you will be entitled to some incredible benefits, competitive rate of pay and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today!

– 28 days’ holiday (pro-rated)

– Pension

– Life Assurance

– Uniform

– Generous Staff discount

With our 70-year strong heritage in wallpaper, at Graham & Brown we have design and colour at the heart of our business, and over recent years we have applied our passion to include wall art, kid’s décor and paint. We also develop exclusive collections in partnership with the world’s leading interior designers, such as Julien MacDonald, Kelly Hoppen, Barbara Hulanicki, Marcel Wanders and Wayne Hemmingway.

Our Commitment to contemporary, leading edge design has seen our global Graham & Brown brand recognised as a Coolbrand for seven consecutive years, alongside Apple, Aston Martin, Bang & Olufsen and Prada.

As our Retail Outlet Sales Adviser you will maximise the sales and profitability of the Outlet by offering a first class customer experience to everyone who enters. This will be supported by ensuring that the Outlet has exemplary standards of presentation and is well stocked at all times.

Our Retail Outlet Sales Adviser will have the following responsibilities:

– Give all customers an industry-leading customer service experience during all aspects of their contact

– Ensure that exemplary standards are maintained throughout the Outlet

– Display all products to their maximum potential and ensure that stock is maintained to an agreed level

– Ensure that all products are priced clearly and correctly, following both company and trading standards guidelines

– Make sure that all health and safety guidelines are followed within the Outlet to ensure the safety of both staff and customers alike

– Protect company assets by ensuring that all security guidelines are followed.

– Ensure that Outlet takings are balanced on a daily basis and that any shortfalls are communicated and fully investigated

– Ensure that all discounts are applied correctly through the till system and that discount codes are not misused

Experience and skills required by our Retail Outlet Sales Adviser:

– Retail and/or general business awareness

– Customer service experience and a vision of what makes excellent customer service

– Cash handling experience

– Computer literacy to include Microsoft Word and Excel

– Good knowledge of local area

– Character/Personal traits – confident, approachable, people person

This role ideally suits an enthusiastic, self-motivated individual that has a desire to deliver exceptional results. It is a hands-on role that enables a great deal of customer interaction on a daily basis.

We’re a passionate and energetic bunch with a great ‘work hard – play hard’ attitude. The challenge – balancing our values while being commercial!

Acting as a brand ambassador, you will continually promote the FatFace brand and culture to our customers through your work.

It is essential that you are flexible for weekdays and weekends.

Key holder/supervisor experience ideally needed.

You must be confident in delivering excellent customer service with the training that we provide.

Benefits of working with us:
25 days holiday + Bank holidays
Professional Training Opportunities
Generous personal allowance
Friends & family discount
Pension contribution
Dental insurance – helping keep those pearly whites in good shape
Eye-care vouchers
Long service awards
Sabbaticals
Discretionary bonus scheme

JOB RESPONSIBILITIES:

Drives Business Results
• Consistently deliver against goals and targets set by the management team.
• Uses initiative to drive store results.
• Puts the customer first and focuses on converting all customers who come into our stores.

Ambassador for the Store and Brand
• Delivers great customer service and strives to exceed customer’s expectations through Do What You Love behaviours.
• Knowledgeable about current product ranges and can talk confidently to features, benefits, garment care and current trends.
• Maintains great brand and visual standards and takes pride in how the store looks.

Inspires Team
• Acts as a mentor for the Sales Associate team.
• Works as a team player and enjoys helping and supporting in the development of the Sales Associate team.
• Takes full responsibility for personal development and uses initiative to drive personal goals.
• Seeks regular feedback from managers, peers and colleagues and uses this feedback to improve skills and behaviours.

Ensures Compliance
• Delivers great store standards through quick and effective shipment processing, replenishment and markdowns.
• Hold self-accountable to all Gap Inc. Standards of performance.

Qualifications:

• Excellent verbal communication skills.
• Excellent customer service skills.
• Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.
• Allocates time effectively, handles multiple demands and competing priorities.

ADDITIONAL REQUIREMENTS:
• Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts. Overnights may be required.

The Floor Manager supports the Store Manager in: driving revenue, controlling costs, leading an empowered team, developing and retaining talent within the store and delivers against all legal compliance procedures. The Floor Manager trains, develops and manages Sales Associates, and supports the Store Manager to achieve maximum sales. The Floor Manager’s role is to constantly look for new opportunities and ways of working that will create a better business and acts as the manager on duty in the absence of the Store or/Assistant Manager.

JOB RESPONSIBILITIES:

Drives Business Results
• Accountable for assisting the Store Manager with controllable costs in store and ensure compliance to store targets.
• Manages Sub 2 through effective vacation scheduling and management of sickness in store.
• Drives the analysis of performance through the business KPI’s.

Ambassador for the Store and Brand
• Assists in leading the store team to deliver the best customer store experience in retail through:
o Visual execution and optimal use of both space and fixtures
o Fitting Rooms Service/Selling
o Shop floor replenishment
o Customer outfitting/Personal stylists
• Develops and trains sales-oriented Associates equipped with product knowledge.
• Identifies and resolves problem areas within the sales area.

Inspires Team
• Supports the store management team to provide outstanding leadership to the store team generating high levels of motivation and commitment.
• Supports the store management in the execution of the stores people plan.
• Provides coaching and development to ensure the store is constantly striving to up-grade and develop its talent.
• Ensures performance and potential is monitored continuously to provide a knowledgeable and effective associate resource through IDPs.
• Live performance Management, supporting the performance management process in store with the Managers to create a climate of high quality feedback, coaching and development.
• Creates training and development plans using IDPs.
• Ensures full training for all employees.

Ensures Compliance
• Ensures shelf availability, data integrity, shrink control, P&P compliance.
• Ensures compliance with statutory and policy led controls.
• Delivers proposed action or programs initiated to reduce shrinkage levels in store. Monitors the effectiveness of such programs.
• Supports the training of store employees on loss prevention related areas.

Qualifications:

• Proven leadership and communication skills.
• Must have excellent verbal and written communication skills and the ability to influence staff.
• Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.
• Allocates time effectively, handles multiple demands and competing priorities.

Experience required:
• Demonstrated management skills as a supervisor of others.

Additional Requirements:
• Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts. Overnights may be required.

If you are looking for a Part Time position, have a passion for customer service and sales and enjoy the challenges of the retail environment, we would like to hear from you.

Hourly rate

£8.57 per hour

You will be required to work 16 hours per week. This vacancy requires flexibility and will include weekend work.

The Supervisor role:

A successful supervisor must have personality, enthusiasm and the drive to support the management team in the day to day running of the store. You will play a key role in your stores success and lead by example offering excellent customer service and great advice on accessories and shoe care products. We have many loyal customers at Pavers, and you must encourage this loyalty in all customers by ensuring they have a positive experience in store and leave happy with their purchases.

You may currently be a Supervisor, or have supervisory experience and are looking for the next step in your career. Training is provided to all members of staff to help you perform to your potential.

Bonus & Benefits you will receive as our Supervisor:

Generous Staff Discount

Holiday Entitlement (Increases with service)

Company Contribution Pension

Gym Discounts

Access to RetailTRUST (Wellbeing Support)

Access to RetailCURe (Financial Support)

Discretionary Bonus

About Us

Pavers Shoes is one of the UK’s leading shoe retailers and acquired the Jones Bootmaker brand in 2018. Together we have over 170 stores throughout the UK and ROI, and over 1700 employees in our ever-expanding team!

You can find our shoes and accessories on the high street, within outlet centres, department stores, mills and even garden centres! We also operate multi-channel and reach our customers through web, catalogue and our very own TV channel.

Must have excellent customer service skills.

Previous retail experience preferred.

Duties to include:

• Cash handling.
• Serving customer to a high standard.
• Completing day to day housekeeping.
• Heavy lifting will be required.

A franchised restaurant is a restaurant operated by a local business person trading under the McDonald’s name. Currently over half of our restaurants in the UK are franchised but from a customer point of view there’s no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.

Position Requirements

Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Position Attributes

To join us as a Crew Member you’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

KFC knows the secret of motivating teams – which can be fun for everyone and contribute to strong sales growth and great customer service.

The Ideal Candidate:

Are you a bright, spirited person who loves to get stuck in, ask questions and support the people around you?  Better still, are you energetic, do you like to smile and have fun together, even when things get tough? Loads of different people make KFC what it is today (the most popular chicken restaurant in Britain!) and they all play a huge part in our success from the Managing Director to our cooks. So how KFC are you?

We are Customer Maniacs. That means our Customers are Number 1. Whilst restaurant experience is fantastic, we are always on the lookout for individuals with a passion for people and who love being part of a team.  Recognition is not just about rewards and incentives, it is about saying thank you to people for going above and beyond and for always striving to achieve their best.

Full and part time positions available.