Join one of our teams

You must have good knowledge of KPI and sales performance and able to drive these through leading by example.

You are required to have excellent Customer Service skills and can clearly demonstrate going above and beyond for customers.

You must be able to demonstrate commercial awareness, brand awareness, having a proactive attitude and self-motivation.

Daily duties to include:

• Supporting the Store Manager and Assistant Manager with the day to day running of the store.
• Excellent customer service skills.
• Team player.
• Daily Banking/Cash Handling.
• Merchandising.
• Housekeeping.

Full compliance with Site Assignment instructions.

Completing report logs and relevant Company and Site paperwork.

Patrolling and monitoring site.

Completing Fire and Health & Safety checks.

Promoting good Customer Service at all times.

CCTV monitoring (License holders only).

Telephone duties.

Occasional reception duties.

Must have:

A valid SIA License and preferably a CCTV License.

A smart appearance.

Good communication skills and pleasant manner.

Basic computer skills.

A flexible attitude to working hours.

Hours are on a rolling roster basis to include night shifts and weekends

Working 2 x 12 hour shifts per week plus overtime as and when required.

This position is to cover long term sickness for a minimum of 4 months.

Provides customer service using proper selling techniques and product knowledge. This includes approach and customer contact; determining customer’s needs, communicating product features and benefits; suggestive selling, building the sale and multiple selling and closing the sale. This applies to both in-store customers as well as customers who call the store.

Develop product knowledge of store merchandise. This includes correctly measure and fit the customer to appropriate NB product, communicate current store promotion and correct price, and review features and benefits.

Keep floor area neat and organized. This includes stock and inventory functions, i.e. labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.

Perform cash register duties using POS procedures. Accurately follow company and retail division procedures to handle payment transactions (Open, Maintain, and Close Cash Register). Obtain management approval for specific transactions, as instructed. Package merchandise appropriately and inform customer regarding exchange and return policy.

Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.

A franchised restaurant is a restaurant operated by a local business person trading under the McDonald’s name. Currently over half of our restaurants in the UK are franchised but from a customer point of view there’s no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.

Position Requirements

Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Position Attributes

To join us as a Crew Member you’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

Working 8 hour shifts on a rolling roster basis.  Hours would be a mixture of 0800 – 1600 and 1200 – 2000.

To ensure high levels of Service, Cleanliness and Hygiene in a busy Outdoor Shopping Centre Environment.

To assist with daily cleaning of planned and reactive tasks within the Shopping Centre including outdoor Public Spaces, Car Parks and Management Suite.

Overtime will be required to cover Holidays.

Full training will be provided.

The ideal candidate will be able to create and maintain an environment in the store conducive to generating sales and maintaining high energy levels.

You must exceed the expectations of all clients by providing an exceptional service at all times.

You must be responsible and proactive with the ability to work both independently and as part of a team.

Retail Experience is essential.

Must be flexible as additional hours for holiday cover etc will be required.

We are now recruiting for a part time sales associate for our Dalton Park Outlet.

Responsibilities:

• Ensure each customer receives outstanding customer service by the Tempur customer service standards.
• Be knowledgeable about the benefits and uses of each product.
• Execute the daily operational, day to day goals and priorities assigned by store management.
• Maintain awareness of all promotions and advertisements.
• Handling sales transactions, which include operating cash registers.
• Uphold merchandising and store cleanliness standards.
• Participate in the processing of new deliveries and help the team to keep the receiving and back stock area clean and organised.
• Communicating with managers regarding customer concerns and employee matters.
• Participating in periodic team meetings.
• Responsive of safety issues.

Behaviours and skills required for the  role:

• Passionate about delivering excellent customer service.
• Drive to deliver and exceed sales results.
• Operate with honesty and integrity.
• Have a friendly and engaging personality.
• Able to work  as part of a sales team, maintain positive relationships with their co-workers.
• Adhere to company  policy and procedure.
• Must be able to work and willingness to work flexible hours to meet the needs of the business.

KFC knows the secret of motivating teams – which can be fun for everyone and contribute to strong sales growth and great customer service.

The Ideal Candidate:

Are you a bright, spirited person who loves to get stuck in, ask questions and support the people around you?  Better still, are you energetic, do you like to smile and have fun together, even when things get tough? Loads of different people make KFC what it is today (the most popular chicken restaurant in Britain!) and they all play a huge part in our success from the Managing Director to our cooks. So how KFC are you?

We are Customer Maniacs. That means our Customers are Number 1. Whilst restaurant experience is fantastic, we are always on the lookout for individuals with a passion for people and who love being part of a team.  Recognition is not just about rewards and incentives, it is about saying thank you to people for going above and beyond and for always striving to achieve their best.

Full and part time positions available.