Join one of our teams

What we are looking for:

• Excellent customer service.
• Brilliant communication skills.
• Knowledge and skills working with men’s fashion and suits.

Role will include:

• Cash handling.
• Maintaining retail standards.
• Key holder responsibilities.

Salary is competitive plus commission.

Through this customer facing role, you will maximise store sales and profit for our Customer function by maintaining excellent product and brand knowledge, as well as delivering outstanding customer service. You will listen and understand customer requirements to provide individual product recommendations and world class service.

Our Regional Retail teams will be pivotal in meeting our ambition to be brands that are there for the consumer in the moments that matter

Responsibilities:

• Develop and maintain excellent product knowledge and give outstanding customer service; actively acknowledging & approaching customers, providing accurate product information in line with their feedback and use selling skills to maximise sales of appropriate products.
• Ensure all deliveries are unpacked, checked off against the order correctly before displaying.
• Replenish stock and maintain high standards of merchandise.
• To ensure customer service/returns policies are adhered to at all times.
• To become a brand or category champion in a specific product area, i.e. Competitive Swimwear, Goggles & Equipment, Berghaus Footwear and Clothing or customer returns.
• Maintain professional conduct and dress code at all times.
• Adhere to all company policies and procedures, eg. Till operation, timekeeping, health and safety, security.
• Ensure levels of housekeeping is at high standards at all times.
• Ensure Health & Safety of customers, colleagues is adhered to at all times.
• Carry out additional duties when and where necessary within the defined levels of responsibility and accountability for their role (including occasionally supporting other regional stores for Pentland Brands.

Needs to have:

• Proven retail experience preferably in a sports/outdoor industry
• Excellent customer service and selling skills
• Exceptional communication skills to enable you to be credible with the customer
• Helpful, friendly and professional attitude
• Organisation skills
• Flexibility and ability to work independently or well within a team

Needs to be:

• An end user with a genuine passion for sports/outdoors is beneficial
• Able to learn and apply new knowledge to various situations
• Able to interact well with others at all levels

This job description should be used as a guide; you may be asked to carry out other relevant duties in support of the overall role purpose.

We need to build on our team; who are passionate about and products and who can engage with our customers to give them a customer journey to remember.

We are looking for an Assistant Manager to enhance our team, supporting our store manager to achieve enhanced sales and results.

• Managing daily operations
• Motivate and develop staff
• Analyse sales trends
• Assist store visual merchandising
• In store promotions

You must have previous retail management experience,  people management skills, experience with staff rotas, excellent communication skills, and an outgoing personality with a passion for the role.

Must have excellent Customer Service skills and can clearly demonstrate going above and beyond for customers

Must be able to demonstrate commercial awareness, brand awareness, having a proactive attitude and self-motivation.

Excellent communication skills and to be able to communicate with people on all levels of the business.

Daily duties to include:

Excellent customer service

Team player

Cash handling

Merchandising

Housekeeping

What we are looking for:
Excellent customer service skills.
Previous experience is preferred but not essential as full training will be provided.
Fully flexible as overtime may be required to cover holidays.
Computer skills.

Duties will include:
Customer service face to face and over the phone.
Completing deliveries and merchandising stock.
General housekeeping of store and stock room’s.

We are looking for a confident, energetic, 6 hour part time sales assistant.

Total flexibility is needed to work weekdays and weekends. You will be expected to work overtime to cover holidays and sickness and to do keyholder duties.

Someone who is eager to help our customers, with at least one years retail sales experience, in homewares would be an advantage but not essential.

With us you will be able to match your passion for home fashion with your desire to provide excellent customer service.

In return we will ensure you are rewarded for your drive and hard work. As part of our team you will enjoy generous staff discounts and a pension scheme.

JOB RESPONSIBILITIES:

Drives Business Results

• Accountable for assisting the Store Manager with controllable costs in store and ensure compliance to store targets.
• Manages Sub 2 through effective vacation scheduling and management of sickness in store.
• Drives the analysis of performance through the business KPI’s.

Ambassador for the Store and Brand

• Assists in leading  the store team to deliver the best customer store experience in retail through:
  • Visual execution and optimal use of both space and fixtures
  • Fitting Rooms Service/Selling
  • Shop floor replenishment
  • Customer outfitting/Personal stylists
• Develops and trains sales-oriented Associates equipped with product knowledge.
• Identifies and resolves problem areas within the sales area.

Inspires Team

• Supports the store management team to provide outstanding leadership to the store team generating high levels of motivation and commitment.
• Supports the store management in the execution of the stores people plan.
• Provides coaching and development to ensure the store is constantly striving to up-grade and develop its talent.
• Ensures performance and potential is monitored continuously to provide a knowledgeable and effective associate resource through IDPs.
• Live performance Management, supporting the performance management process in store with the Managers to create a climate of high quality feedback, coaching and development.
• Creates training and development plans using IDPs.
• Ensures full training for all employees.

Ensures Compliance

• Ensures shelf availability, data integrity, shrink control, P&P compliance.
• Ensures compliance with statutory and policy led controls.
• Delivers proposed action or programs initiated to reduce shrinkage levels in store.  Monitors the effectiveness of such programs.
• Supports the training of store employees on loss prevention related areas.

Qualifications:

• Proven leadership and communication skills.
• Must have excellent verbal and written communication skills and the ability to influence staff.
• Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.
• Allocates time effectively, handles multiple demands and competing priorities.

Experience required:

• Demonstrated management skills as a supervisor of others.

Additional Requirements:

• Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts.  Overnights may be required.

You will be required to work weekends

Applicants must be fully flexible.

Must have excellent customer service skills and previous retail experience is preferred.

Must have an enthusiastic and out going personality.

Duties to include:
Cash handling.
Serving customer to a high standard.
Completing day to day housekeeping.
Heavy lifting will be required.

You will be required to fully comply with all Health and Safety procedures on Site.

Working a minimum of 2 x 6 Hour Shifts. Typical working days would be Tuesday & Saturday 07:00-13:00

Annual Holiday entitlement is 5.5 weeks

Main Duties and Responsibilities:

Litter picking car park and service roads
Collecting and segregating materials such as Polythene, Cardboard and General Waste
Operating Baling and Compacting Machines
Driving Tractor and Trailer
Operating Pallet Truck
General House Keeping duties

Candidate must have:

A Full Clean Driving License
Be able to work unsupervised
Be Flexible and punctual
Must be willing to work in all weathers

Overtime will be required to cover Holidays

Full Training will be provided

A franchised restaurant is a restaurant operated by a local business person trading under the McDonald’s name. Currently over half of our restaurants in the UK are franchised but from a customer point of view there’s no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.

Position Requirements

Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Position Attributes

To join us as a Crew Member you’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

KFC knows the secret of motivating teams – which can be fun for everyone and contribute to strong sales growth and great customer service.

The Ideal Candidate:

Are you a bright, spirited person who loves to get stuck in, ask questions and support the people around you?  Better still, are you energetic, do you like to smile and have fun together, even when things get tough? Loads of different people make KFC what it is today (the most popular chicken restaurant in Britain!) and they all play a huge part in our success from the Managing Director to our cooks. So how KFC are you?

We are Customer Maniacs. That means our Customers are Number 1. Whilst restaurant experience is fantastic, we are always on the lookout for individuals with a passion for people and who love being part of a team.  Recognition is not just about rewards and incentives, it is about saying thank you to people for going above and beyond and for always striving to achieve their best.

Full and part time positions available.