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Accessibility

Dalton Park aims to provide an accessible outlet shopping destination for all of our customers to enjoy. We are committed to enhancing our customer experience and with this in mind, we have introduced Quiet Mornings every Tuesday from 10am to 12pm and Saturdays 9:30am to 10:30am with the aim to create a more peaceful environment for shoppers that prefer a quieter setting.

Our Customer Service team are on hand to support you and make your experience enjoyable. Find out more here.

Our Quiet Shopping Mornings take place every Tuesday, 10am to 12pm and Saturday, 9:30am to 10:30am with the aim to create a more peaceful environment for shoppers that prefer a quieter setting.

Our shops and mall music will be turned off during this time to create a more autism-friendly experience, staff will be available to support if required and there will be no announcements. Find out more here.

We are a dog friendly shopping destination. Along with assistance dogs, our four legged friends are now welcome on the mall areas and selected stores.

For further information on a list of dog friendly stores, please click here.

Wheelchair or scooter hire is available at our Customer Service Desk, located next to Levi’s and Cadbury. We require a form of ID and a deposit of £20 for scooter hire and £10 for wheelchair hire. 

Our staff are always on hand to offer advice on your needs. Please contact us on 0191 5266500 for further details or to place a booking, as bookings will become busy during weekends. Read more here.

We offer 42 disabled parking spaces, 6 FREE electric charging points and 7 coach parking spaces in our dedicated coach car park at Dalton Park. Find out more here.

There is a Changing Places facility available in Morrisons at Dalton Park offering more space and equipment for those who cannot use standard accessible toilets.

More information about this facility can be found on the Changing Places website.

We have multiple accessible toilets available to make your experience easier. Our toilet facilities are located opposite Bakers and Baristas and Greggs.