Above all else, everyone at Dalton Park is totally committed to providing an environment where all our guests, staff, brand partners and other visitors can feel safe and comfortable.

In the current climate we recognise we have a responsibility to consider all the relevant risks and to stringently follow government guidelines and have therefore made a number of changes to how the centre operates. Please refer to the document below for further details.

View our shopping commitment document

We are fortunate that Dalton Park is an outdoor centre and there is reasonable space to accommodate social distancing, whilst we hope, still creating an enjoyable shopping environment.

For the peace of mind and wellbeing of everyone at Dalton Park – shoppers, cleaning, security and store staff, we have introduced a set of shopping guidelines that we ask you to follow whilst visiting.

In addition to these steps many stores will have their own initiatives, such as closing changing rooms, Perspex screens at till points and dedicated entrance and exit doors.

This has been a collective effort and we are confident that together we are taking all the steps necessary to protect the wellbeing of staff and guests alike.


We appreciate your patience whilst we manage the capacity in the centre, please be aware you may be asked to queue at the entrance gates. Please respect the guidance from individual brands about how many visitors can safely be in their store at any one time.


As you make your way to your favourite stores please keep to the left of the walkways, however you can cross the mall to visit stores on the opposite side. There are arrows and signage in place to help you. Please remember to always respect a 2 metre distance with other visitors throughout your visit. We understand you’ve missed your favourite stores recently but if a particular store has a queue that goes beyond the queuing markers please do not join the queue but return at a later time during your visit.


At each entrance and at toilet facilities we have placed hand sanitising stations for you to use to clean your hands. Please feel free to use these as often as you would like. All our stores will also be offering hand sanitising as you enter.


Many stores will only be accepting card or contactless payments, please follow instructions from store staff when making a purchase. We are also accepting cash payments for centre Gift Cards which you can purchase from Customer Services to use in a store that are not currently accepting cash.


From 12th April Dalton Park is open Monday to Friday 10am to 6pm , Saturdays 9:30am – 6pm and Sundays 10:30am – 4:30pm.  Although we always aim for consistent opening hours across the centre please be aware that at the moment our stores may need to operate at further reduced hours due to staffing availability. We will try our best to keep our website updated with any changes however some may be last minute so advance notice may not always be possible.


We want to assure you that your comfort and wellbeing is our priority so we’ve made some toilet facilities available for you, you’ll find them opposite BB’s coffee shop and Starbucks. The toilets will are being cleaned more regularly by our dedicated housekeeping team.


All mall seating has now been put back in place throughout the mall. Some of our coffee shops are also providing outdoor seating. Please remember social distancing must always be respected.


From Friday 24th July it became mandatory to wear a face covering in stores.